Certificate IV in Business

Full course fees $1295 for online or printed workbooks.

This is the most flexible of all our business courses.

Certificate IV in Business is a practical course that allows you to choose topics with which you are familiar or to push you into new areas to expand your skills base.

The first unit in the list is compulsory, you choose another 9 to complete the course.

Core unit

  • BSBWHS401 Implement and monitor policies, procedures and programs to meet legislative


Elective units

  • BSBCUS401 Coordinate implementation of customer service strategies
  • BSBCUS402 Address customer needs
  • BSBCUS403 Implement customer service standards
  • BSBFIA402 Report on financial activity
  • BSBADM405 Organise meetings
  • BSBADM409 Coordinate business resources
  • BSBINN301 Promote innovation in a team environment
  • BSBCMM401 Make a presentation
  • BSBITU401 Design and develop complex text documents
  • BSBITU402 Develop and use complex spreadsheets
  • BSBITS401 Maintain business technology
  • BSBLED401 Develop teams and individuals
  • BSBMKG413 Promote products and services
  • BSBMKG414 Undertake marketing activities
  • BSBPMG522 Undertake project work
  • BSBREL401 Establish networks
  • BSBRES401 Analyse and present research information
  • BSBRSK401 Identify risk and apply risk management processes
  • BSBWRT401 Write complex documents

Gaining this qualification gives you employment skills in:


Employability Skill Industry/enterprise requirements for this qualification include:
  • communicating with business contacts and team members to promote products and services, give and receive feedback, and negotiate effectively to address conflicts
  • reading, interpreting, writing and presenting reports
  • supporting team members in developing skills and knowledge relating to products and services
  • working within own role to support team activities
  • finding, analysing and interpreting data which may be incomplete or have discrepancies
  • making decisions to complete tasks in a time efficient manner
Initiative and enterprise
  • contributing to strategic direction of enterprise
  • identifying learning opportunities to improve work practices
Planning and organising
  • organising information relating to products and/or services into databases
  • organising resources, equipment and time lines
  • planning for contingencies
  • evaluating own performance and identifying areas for improvement
  • managing time to independently complete tasks
  • participating in professional networks and associations to obtain and maintain knowledge and skills
  • using business technology such as the internet and mobile phones to communicate with other people
  • using business technology to collect, analyse and provide information

Online Enrolment